Your personal data is well protected
The data we gather when you ask us a question or buy a product (name, mail, phone number) is for the sole use of La Péronnelle. We will only use it to answer you as efficiently and accurately as possible.
We do not sell any personal data nor send promotion emails that you didn't ask for.
Return goods policy
You have 14 calendar days to return a product after receiving it.
If you change you mind, or if the product doesn't meet your expectations, please contact-us prior to send us back the article.
Unless previous agreement between us, return costs will be your responsibility.
Instructions to return goods
If you intend in returning a product, send us an email previously telling us your name, address, email and detailing which products you will send back.
Send us back the article during the 14 calendar days following the notification date.
You are responsible for any damage caused to the product during its return journey. Hence, we do highly recommend that you send us back the products well wrapped up, in good condition and in its original box.
If possible, give us the package tracking number.
If a product is returned from abroad, please make sure that the mention « RETURNED GOODS » is written on the package to avoid any custom duty. We will not be responsible for any custom duty applied to the package.
Unless previously agreed, the refund will be made by bank transfer. Please send us a copy of your IBAN or ABA number by email so you can get a refund as soon as your package arrives.
If the product or its package is damaged, we may deduce the loss of its value from the refund.
For any request:
About the brand and the company
La Péronnelle is a registered brand at the National Institute of Industrial Property (INPI) in France.
All the pictures and products available on the website are the intellectual property of La Péronnelle and are protected by the copyright laws.
Any fraudulent use of its contents is prohibited and will be considered as copyright infringement.
The small family company La Péronnelle was created in January 08, 2018. It is domiciled at 6 rue Duguesclin; 38100 Grenoble; France with the business identification number (SIRET): 83491763500015. Prices do not include taxes for VAT isn't due (microenterprise regime - article 293B, paragraph 19 of the French Tax Regulations) in France.